Responsible Gaming
Gaming Should Be Fun, Not Financial
At Casino Kingdom Online Pokies, we believe gambling should only ever be viewed as entertainment—similar to going to the movies or enjoying a night out. It should never be considered a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling and strictly enforce age verification on our platform. If you are under 18, please do not access our services.
Warning Signs of Problem Gambling
Problem gambling can develop quickly. Please be aware of these warning signs:
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling habits or lying to friends and family about gambling activities
- Gambling with money meant for essential expenses (rent, bills, food)
- Feeling anxious or irritable when unable to gamble
- Gambling for longer periods than intended
- Neglecting relationships, work, or hobbies due to gambling
- Borrowing money to fund gambling activities
- Constantly thinking about gambling or past gambling sessions
- Escalating bet sizes to achieve the same level of excitement
- Failed attempts to reduce or stop gambling
If you recognise any of these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Casino Kingdom Online Pokies provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss limit to help manage your spending
- Reality Checks: Receive reminders during your gaming sessions to take breaks and assess your play
- Session Time Limits: Set automatic session timeouts to prevent extended gambling periods
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need to step away from gambling
We encourage you to use these tools proactively as part of your responsible gaming approach.
Support Organizations in New Zealand & Beyond
If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations offering support:
New Zealand
- Problem Gambling Foundation (PGF): www.pgf.nz — Free, confidential support and counselling services across New Zealand. Helpline: 0800 654 655
- Gambling Helpline: www.gamblinghelpline.co.nz — Free phone and online support. Helpline: 0800 006 006
- Samaritans New Zealand: www.samaritans.org.nz — Emotional support available 24/7. Helpline: 1737 (call or text, free)
International Support Organizations
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk (National self-exclusion scheme)
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org — National Problem Gambling Helpline: 1-800-522-4700
If You Need Help, Reach Out Today
There is no shame in asking for help. If you or someone you care about is struggling with gambling, please contact one of the support organizations listed above. Trained counsellors are available to provide confidential assistance and can help you develop a plan to regain control.
Remember: You are not alone, and help is just a phone call or message away.
Our Commitment
Casino Kingdom Online Pokies is committed to providing a safe and responsible gaming environment. We support the responsible gambling initiatives in New Zealand and encourage all players to gamble responsibly. By using our platform, you acknowledge that you understand the risks associated with gambling and agree to use our responsible gaming tools.